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Jacksonville Beaches Medical Imaging

Southside Medical Imaging

Jacksonville Medical Imaging

Notice of Privacy Practices

 

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

 

If you have any questions about this notice, please contact our Privacy Officer

Cathy Blaese

904.241.7772

 

 

This Notice of Privacy Practices describes how we may use and disclose your protected health information to carryout treatment, payment or healthcare operations and for other purposes that are permitted or required by law.  It also describes your rights to access and control you protected health information.  “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or metal health condition and related healthcare services.

 

We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose health information about you and describes your rights and our obligations regarding the use and disclosure of that information.

 

You will be asked to sign a consent form giving Jacksonville Beaches Medical Imaging, Southside Medical Imaging  and Jacksonville Medical Imaging permission to use and disclose your protected health information for treatment, payment and healthcare operations.  Following are examples of the types of uses and disclosures of your protected healthcare information that we are permitted to make once you have signed the consent form.  Any other use or disclosure of your protected health information will be made only upon your written authorization unless otherwise permitted or required by law (see Other Uses and Disclosures below).

 

 

HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU

 

 

For Treatment

We will use health information about you to provide you with medical treatment or services. We may disclose health information about you to doctors, nurses, technicians, office staff or other personnel who are involved in taking care of you and who have already obtained your permission to have access to your protected health information.  For example, we will disclose your protected health information, as necessary, to the physician that referred you to our facility.  We will also disclose protected health information to other physicians or healthcare providers (e.g., a specialist or hospital) who, at the request of your physician, becomes involved in your healthcare.

 

For Payment

We may use and disclose health information about you so that the treatment and services you receive at this office may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about a service you received here so your health plan will pay us or reimburse you for the service. We may also tell your health plan about a treatment you are going to receive to obtain prior approval, or to determine whether your plan will cover the treatment.

 

For Healthcare Operations

We may use and disclose health information about you in order to run our office and make sure that you and our other patients receive quality care. For example, we may use your health information to evaluate the performance of our staff in caring for you. We may also use health information about all or many of our patients to help us decide what additional services we should offer or how we can become more efficient. 

 

Special Situations

We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:

 

Required By Law – We will disclose health information about you when required to do so by federal, state or local law.

 

Workers' Compensation – We may release health information about you for workers' compensation or similar programs. These programs provide benefits for work‑related injuries or illness.

 

Lawsuits and Disputes – If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.

 

Law Enforcement – We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.

 

Information Not Personally Identifiable – We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.

 

Family and Friends – We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances, based on our professional judgment, that you would not object. For example, we may assume you agree to our disclosure of your personal health information to your spouse when you bring your spouse with you into the exam room during your examination or while your examination is discussed. In situations where you are not capable of giving consent (because you are not present or due to your incapacity or medical emergency) we may also use our professional judgment and experience to make reasonable inferences that it is in your best interest to allow another person to act on your behalf, for example, to pick up your medical records or x‑rays.

 

Health Oversight Activities – We may disclose health information to a health oversight agency for audits, investigations, inspections, or licensing purposes. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws. 

Military, Veterans, National Security and Intelligence If you are or were a member of the armed forces, or part of the national security or intelligence communities, we may be required by military command or other government authorities to release health information about you. We may also release information about foreign military personnel to the appropriate foreign military authority.

 

OTHER USES AND DISCLOSURES OF HEALTH INFORMATION

 

We will not use or disclose your health information for any purpose other than those identified in the previous section without your specific, written Authorization. We must obtain your Authorization separate from any Consent we may have obtained from you. If you give us Authorization to use or disclose health information about you, you may revoke that Authorization, in writing, at any time. If you revoke your Authorization, we will no longer use or disclose information about you for the reasons covered by your written Authorization, but we cannot take back any uses or disclosures already made with your permission.

 

YOUR RIGHTS REGARDING HEALTH INFORMATION ABOUT YOU

 

You have the following rights regarding health information we maintain about you:

 

Right to Inspect and Copy

You have the right to inspect and obtain a copy of your health information, such as medical and billing records, that is in your medical record chart maintained at our office. You must submit a written request to a member of our staff in order to inspect and/or receive a copy of your health information. We are required to comply with your request within 30 days.  If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other associated supplies. We may deny your request to inspect and/or copy in certain limited circumstances. If you are denied access to your health information, you may ask that the denial be reviewed. Please contact our Privacy Officer if you have questions about access to your medical record.

 

Right to Amend

If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as our office keeps the information. To request an amendment, complete and submit a Medical Record Amendment/Correction Form to our Privacy Officer. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

 

a) We did not create, unless the person or entity that created the information is no longer available to make the amendment.

 

b) Is not part of the health information that we keep as a part of your medical record.

 

c) You would not be permitted to inspect and copy.

 

d) Is accurate and complete.

 

Right to an Accounting of Disclosures

You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment and health care operations. To obtain this list, you must submit your request in writing to our Privacy Officer. It must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper, electronically). We may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

 

Right to Request Restrictions

You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. For example, you could ask that we not disclose information about an examination you had to a specific physician or insurance company. You also have the right to request that any part of your protected health information not be disclosed to family members or friends who are involved in your care.  We are not required to agree to your request if there is reason to believe it is in your best interest to permit use and disclosure of your protected health information.  If we do agree to the requested restriction, we will comply with your request unless the information is needed to provide you emergency treatment.

 

To request restrictions, you must complete and submit a Request For Restricting Uses and Disclosures of Protected Health Information form to our Privacy Officer.

 

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.  To request confidential communications, you must complete and submit the Requests For Restricting Confidential Communications to our Privacy Officer.  We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.

 

Right to a Paper Copy of This Notice

You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive it electronically, you are still entitled to a paper copy. To obtain such a copy, contact any member of our staff or our Privacy Officer.

 

CHANGES TO THIS NOTICE

 

We reserve the right to change this notice, and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in the office with its effective date in the top right hand corner. You are entitled to a copy of the notice currently in effect.

 

 

COMPLAINTS

 

If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint, contact Cathy Blaese, Privacy Officer, 904.241.7772 or request a How to File a Health Information Privacy Complaint guide from a staff member.  You will not be penalized for filing a complaint.